Personal Data Protection Policy
Privacy Policy – AAF Australia
Last updated: 22 JULY 2026
AAF Australia (ABN 98 608 003 194) (“AAF Australia”, “we”, “us”, or “our”) respects your privacy and
is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and
the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and store your personal information.
1. What Personal Information We Collect
We may collect and hold the following types of personal information:
1.1 Business and contact details
- name, job title, and company name
- ABN/ACN
- email address
- phone number
- business address
1.2 Credit and financial information
(where you apply for or use a credit account)
- bank details and trade references
- credit history and repayment behaviour
- information from credit reporting bodies
1.3 Transaction and account information
- purchase history
- invoices and payment records
- communications relating to your account
1.4 Website and technical data
- IP address
- browser type and device information
- website usage data (e.g. pages visited)
2. How We Collect Personal Information
We collect personal information in the following ways:
- directly from you (e.g. credit applications, orders, emails)
- through our website forms or communications
- from third parties, including:
- credit reporting bodies
- trade referees
- service providers
- automatically via cookies and website analytics tools
3. Why We Collect Personal Information
We collect and use your information for the following purposes:
- processing orders and supplying goods/services
- assessing and managing credit accounts
- verifying identity and creditworthiness
- communicating with you (including invoices and account updates)
- recovering overdue payments
- improving our products and services
- complying with legal obligations
4. Credit Reporting
Where you apply for commercial credit, you authorise us to:
- obtain information from credit reporting bodies (CRBs) and other credit providers
- exchange credit information about you with CRBs and credit providers
This may include:
- creditworthiness assessments
- default listings where payments are overdue
You have the right to request access to and correction of your credit information.
5. Disclosure of Personal Information
We may disclose your personal information to:
- credit reporting bodies and other credit providers
- debt collection agencies
- professional advisers (lawyers, accountants)
- IT and service providers
- logistics and delivery providers
- government and regulatory authorities (where required by law)
We take reasonable steps to ensure third parties handle your information securely.
6. Overseas Disclosure
Some of our service providers (e.g. cloud or IT systems) may store or process data overseas.
Where this occurs, we take reasonable steps to ensure that your personal information is handled in
accordance with Australian privacy laws.
7. Data Security
We take reasonable steps to protect personal information from:
- misuse or interference
- loss
- unauthorised access, modification or disclosure
These steps include secure IT systems, access controls, and confidentiality obligations.
8. Cookies and Website Tracking
Our website may use cookies and analytics tools to:
- understand website usage
- improve functionality
- enhance user experience
You can control cookies through your browser settings.
9. Access and Correction
You have the right to:
- request access to personal information we hold about you
- request correction if it is inaccurate, out of date, or incomplete
Requests can be made using the contact details below.
We will respond within a reasonable time.
10. Complaints
If you believe we have breached the Privacy Act or the APPs, you may make a complaint by
contacting us.
We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact:
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
11. Retention of Information
We retain personal information only for as long as necessary to:
- fulfil the purposes outlined in this policy
- comply with legal and regulatory obligations
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
13. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
AAF Australia
Phone: (02) 9725 5443
Email: info@aafaus.com
Address: Unit 2 / 1 Dupas St, Smithfield NSW 2164